Privacy Policy
Draft placeholder — last updated [date]. Not yet reviewed by legal counsel.
1. Introduction
Auto Vibes ("we," "us," or "our") respects your privacy. This Privacy Policy describes, in placeholder form, the types of information we collect through autovibessales.com and how that information is used, stored, and protected.
2. Information We Collect
- Contact form submissions: name, email, phone number, and any message you send us.
- SMS & email opt-in: your contact information and consent preferences.
- Credit applications: name, contact information, employment and income details, date of birth, address, Social Security number, and vehicle of interest.
- Vehicle requests: the contact details and vehicle preferences (such as make, model, budget, and timeframe) you send us through the Find a Vehicle form.
- Website usage data: collected by Google Analytics on our public pages, as described in Section 6.
3. How We Use Your Information
We use the information above to respond to inquiries, process credit applications with financing partners, send requested updates via SMS or email, and improve our vehicle offerings and services.
4. Credit Application Data & Security
Credit application data, including Social Security numbers, is encrypted at rest in our database. Sensitive details are never included in email notifications — our team is only alerted that a new application was submitted and must log in to our secure, authenticated admin panel to view it. Within the admin panel, Social Security numbers are masked by default (e.g. ***-**-1234) and require a deliberate action to reveal in full.
5. Data Retention
We retain credit application data only as long as necessary for legitimate business purposes. [Placeholder: exact retention and auto-purge period to be finalized with legal/compliance input.]
6. Cookies & Analytics
On our public pages we use Google Analytics 4, a service of Google LLC, to understand how the site is used. Google Analytics uses cookies and similar technologies and collects usage information such as the pages you view, your approximate location (derived from your IP address), your device and browser type, and actions you take on the site, such as clicking our phone number or a “Request Info” button, or submitting a contact or vehicle-request form.
When a form is submitted we record only that a submission happened. We never send the name, email address, phone number, message, or anything else you type into a form to Google Analytics. Analytics is not loaded on our credit application page or in our admin system, and it runs only on the live website. You can limit analytics cookies through your browser settings, or opt out of Google Analytics with Google’s browser add-on at tools.google.com/dlpage/gaoptout.
[Placeholder: legal review needed for cookie and consent requirements, including any California (CCPA/CPRA) notice or opt-out language related to analytics.]
7. Sharing Your Information
We may share credit application information with financing and lending partners solely to process your application. [Placeholder: list specific third parties once finalized.] We do not sell your personal information.
8. Your Choices
You may opt out of SMS or email communications at any time using the instructions provided in those messages, or by contacting us directly. See our SMS & Email Opt-In page for details.
9. Changes to This Policy
We may update this policy as our practices change. [Placeholder: describe how customers will be notified of material changes.]
10. Contact Us
Questions about this policy can be sent to autovibes323@gmail.com.